Terms and Conditions

1.1 This website is owned and operated by Accident Autos.

1.2 We are a claims management company providing services including vehicle hire, recovery, storage, and PCO vehicles.

1.3 These Terms and Conditions apply to all clients using our website and services.

1.4 We may update these Terms from time to time. Please check our website regularly for any changes.

2.1 By accessing this website, you agree to be bound by these Terms and Conditions.

2.2 You may only use the website in accordance with these Terms.

2.3 You must not use our website if you are under 18 years of age.

3.1 Accident Autos gathers information and forwards claims to our panel of solicitors.

3.2 All claims are submitted to personal injury solicitors regulated by the Solicitors Regulation Authority (SRA).

3.3 The solicitors pay Accident Autos a referral fee.

3.4 We communicate with clients to confirm relevant details and collect documentation required by the solicitors.

4.1 We may advertise services provided by third-party companies.

4.2 Accident Autos does not accept legal responsibility for work carried out by solicitors or any external companies.

4.3 All information provided on our website is general guidance only. You should conduct your own inquiries or contact us for clarification.

5.1 Any compensation estimate displayed on our website is for general informational purposes only.

5.2 We do not guarantee any specific compensation amount.

5.3 We follow the Judicial College Guidelines for personal injury assessments.

5.4 Any advice provided through our "Check My Claim" service is general in nature and may not be up to date.

5.5 Accident Autos accepts no legal liability for reliance on such advice.

5.6 Our contact details are available on our website.

7.1 You may register and create an account on our website.

7.2 You are responsible for protecting your login details.

7.3 If you suspect unauthorized access to your account, notify us immediately.

7.4 Do not share your login credentials with anyone.

7.5 We do not guarantee the website will be error-free and are not responsible for any resulting loss or damage.

8.1 We may temporarily suspend the website for maintenance, repairs, updates, or technical issues.

8.2 We reserve the right to modify any part of the website at any time.

8.3 Nothing in this Agreement excludes liability for fraud or misrepresentation.

9.1 You must give us the opportunity to resolve any issue before incurring costs.

9.2 Accident Autos is not responsible for loss or damage where:

• a) No legal duty of care has been breached by us or our employees.
• b) The loss is not specified within this Agreement.
• c) The loss arises due to your actions.
• d) The loss relates to business purposes.

9.3 You will be liable for any loss or damage caused by your breach of these Terms.

10.1 All logos, content, graphics, images, photographs, animations, videos, and text on this website are owned by Accident Autos or our partners.

10.2 You may view materials on your screen and print a copy for personal use only.

10.3 You may not modify, reproduce, distribute, or sell any material without prior written permission.

10.4 You must not collect or link to any content on our website without written authorization.

11.1 These Terms and Conditions are governed by the laws of England and Wales.

11.2 Any amendment to these Terms must be in writing and signed by an authorised company representative.

11.3 Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, war, terrorism, civil unrest, or unforeseen incidents.

12.1 We reserve the right to amend or update these Terms at any time.

12.2 Continued use of the website indicates your acceptance of updated terms.

12.3 If our privacy policy changes, we will announce this on our homepage and relevant pages.

12.4 These Terms form part of the agreement between you and Accident Autos.

12.5 Your statutory rights remain unaffected.

13.1 Our website uses cookies to retrieve user information during each visit.

13.2 Cookies support website functionality and improve user experience.

14.1 We use IP addresses to analyze trends, administer the website, and track user activity.

14.2 IP addresses are not linked to personal identifiable data.

14.3 We do not share your information with third parties.

14.4 All data is used internally on a strict need-to-know basis.